The way a trip gets wasted is almost never clinical. It is arriving to discover that coverage was not checked, a referral was needed, or a medication should have been mentioned. Four things, all sortable in advance.
Coverage, because nobody should drive in to find out at a desk what their plan pays toward a consultation. The referral question, because it is set by your plan rather than by us. Your medication list, blood thinners in particular. And whether any of the four screening exclusions applies to you.
None of those four is clinical and all of them can waste a journey. Three of them are answered by sending your plan details and your medication list with the booking, which takes a few minutes and removes the commonest cause of a trip going to waste.
The fourth of them is a conversation rather than a form to fill in beforehand. Preparing for a procedure covers the screening exclusions in full, insurance and coverage covers what gets checked and how, and referrals covers the second.
From Gatineau
Before you drive
Sorting it out from Gatineau in advance
Send plan details
With the booking rather than on the day. Coverage and the referral requirement sit in the same document.
Send the medication list
Everything, including over-the-counter. Blood thinners change the risk picture and sometimes the procedure.
Mention the four exclusions
Pregnancy, liver disease, inflammatory bowel disease, anything affecting your immune system. Early, not on arrival.
Get the answer back
What your plan pays, whether a referral is needed, and what it has to cover. All before you set off.
What goes wrong
How a journey gets wasted
The usual version of this is a referral that nobody mentioned. A plan requires one, the clinic assumed it did not, and a visit goes ahead that the plan then declines to pay anything toward. That is a paperwork failure with a travel cost attached, and it is entirely preventable by checking first.
The second version is blood thinners disclosed on the day. They change how bleeding is interpreted and sometimes which procedure is appropriate, so finding out at the appointment can mean a plan that has to be reworked afterwards rather than during.
Neither of those is a clinical problem and both of them cost you an entire journey. Do I need a referral covers the first one, the first visit page lists what to bring so the second does not happen, and coverage covers the check itself.
FourThings to settle
An unchecked referralCommonest waste
In advanceAll preventable
Nearby pages
Other areas travelling into Montreal
Each nearby page covers a different part of the trip, so read the one for where you are coming from.
The administrative questions, which are the ones that actually waste journeys.
Your plan details and your full medication list, including anything over the counter. Those two cover coverage, the referral requirement and the blood thinner question between them.
Because it is a plan condition rather than a clinical one, and an unchecked one is the commonest way a visit ends up unpaid. It is answered by the same document as your coverage.
Say so whenever you remember it, including during the appointment itself. Blood thinners in particular change how bleeding is interpreted and sometimes which procedure is appropriate for you.
Yes, as far as it can be known before an examination. The coverage answer comes before you travel; the session count and the full figure come from the anoscopy.
No, they are a conversation. Pregnancy, cirrhosis, Crohn’s disease and immunosuppression are the four, and any one of them changes the plan rather than being noted and passed over.
Then we would rather move the appointment than have you drive in for a visit that cannot do what you came for. Say so and we will rearrange it.
From Gatineau
Journeys are wasted on paperwork
Four things, none clinical
Coverage, the referral, your medications and the screening questions. All of them sortable in advance.
Two documents do three
Plan details and a medication list cover coverage, the referral requirement and the blood thinner question.
Referrals waste most trips
A plan requiring one that nobody checked is the commonest way a visit ends up unpaid for.
We would rather move it
If something is not sorted in time, rearranging beats you driving in for a visit that cannot deliver.
Send plan details and a medication list with the booking. That is a few minutes of work that removes the commonest reason a trip turns out to have been wasted.
